# Teez.kz

Teez is Kazakhstan's first marketplace offering free delivery of all orders within one day. Launched in August 2024, it operates on the CFBO (Customer Fulfillment by Operator) model and has become a revolutionary e-commerce platform in Central Asia with over 300,000 app downloads and coverage across 30+ cities.

## Platform Overview

### About Teez
- **Launch Date:** August 2024
- **Unique Selling Proposition:** Free delivery in 1 day across Kazakhstan
- **Business Model:** CFBO (Customer Fulfillment by Operator)
- **Coverage:** 30+ cities with 50+ pickup points
- **Market Position:** First Kazakhstani marketplace with guaranteed 1-day delivery
- **Company Status:** Fully Kazakhstani project with international ambitions

### Key Features
- **Free 1-Day Delivery:** Guaranteed delivery across Kazakhstan
- **Low Prices:** Daily competitive pricing, not just during sales
- **Premium Service:** High-quality customer experience
- **Wide Assortment:** Thousands of products from various categories
- **Social E-commerce:** Integration of social media and online shopping

## Founders and Leadership

### Key Personnel
**Linar Khusnullin - Co-founder**
- Creator of 1-day delivery model concept
- Extensive e-commerce experience
- Previously involved with successful marketplaces (KazanExpress/Magnit Market model)

**Ksenia Lukicheva - Head of Communications**
- Focus on customer and partner care
- Brand communication strategy

### Company Philosophy
- Equal care for customers, partners, and team members
- Business built on customer and partner care
- Future belongs to those ready to change and develop

## Services and Products

### Main Website
- **Primary Platform:** https://teez.kz
- **Kazakh Version:** https://teez.kz/kk
- **Seller Portal:** https://business.teez.kz
- **Seller Registration:** https://seller.teez.kz

### Product Categories
**Wide Range of Products:**
- Clothing and shoes
- Household goods and appliances
- Electronics and gadgets
- Daily necessities
- Home and garden items
- Health and beauty products
- Sports and outdoor equipment

### Mobile Applications
**Customer App:**
- **Android:** [Teez интернет магазин](https://play.google.com/store/apps/details?id=kz.teez.customer&hl=ru) - Available on Google Play Store
- **iOS:** [Teez интернет магазин](https://apps.apple.com/kz/app/teez-%D0%B8%D0%BD%D1%82%D0%B5%D1%80%D0%BD%D0%B5%D1%82-%D0%BC%D0%B0%D0%B3%D0%B0%D0%B7%D0%B8%D0%BD/id6618139935) - Available on App Store
- **App ID (Android):** kz.teez.customer
- **App ID (iOS):** 6618139935
- Real customer reviews guarantee
- Easy ordering and tracking system
- One-click ordering functionality

## Logistics and Delivery

### Central Warehouse
**Main Distribution Center:**
- **Location:** Karaganda (central Kazakhstan)
- **Size:** 60,000 square meters
- **Strategic Advantage:** Optimal geographical location for nationwide delivery
- **Additional Warehouses:** Almaty

### Delivery Network
**Own Transportation Fleet:**
- Proprietary vehicle fleet for domestic delivery
- Partnership with reliable air carriers for remote regions
- Full logistics control from order to delivery
- 99.9% delivery accuracy rate

### Pickup Points
**Teez Points (ПВЗ):**
- 50+ stylish and convenient pickup locations
- Present in 29+ cities across Kazakhstan
- Fitting rooms and order inspection zones
- 5-day order holding period
- No waiting times - quick service guarantee

### Delivery Process
**Order Fulfillment:**
1. All products stored in central Karaganda warehouse
2. Orders processed and packed immediately
3. Same-day dispatch via own transport network
4. Delivery timing based on origin city:
   - **From Astana/Karaganda:** 1 day to any region
   - **From Almaty:** 2 days nationwide
   - **From other cities:** Maximum 3 days

## Business Model (CFBO)

### For Sellers
**CFBO Advantages:**
- Sellers ship products to central warehouse via pickup points
- Marketplace handles customer acquisition, logistics, storage, and order fulfillment
- No seller penalties for delivery, assembly, returns, or payment processing
- Transparent commission structure with all services included

### Seller Requirements
**Eligibility Criteria:**
- Individual Entrepreneurs (ИП) registered in Kazakhstan
- Limited Liability Companies (ТОО) registered in Kazakhstan
- Both own production and resale products accepted
- Free registration process

### Commission Structure
**All-Inclusive Pricing:**
- Single commission covers all services
- Includes: product acceptance and warehouse placement
- Full order cycle: assembly, packaging, delivery, returns
- Payment processing and acquiring costs
- No hidden fees or additional charges

## Seller Services and Support

### Free Services (Until July 31, 2025)
**Promotional Benefits:**
- **Free Storage:** 3 months free warehouse storage
- **Teez Studio:** Professional product photography service (1,500 KZT per SKU after promotion)
- **Custom Packaging:** Branded packaging according to seller preferences
- **Teez Shipping:** Free delivery to central warehouse from other cities

### Shipping Options
**Product Delivery to Warehouse:**
1. **Self-delivery:** Direct drop-off at Karaganda warehouse (no pass required)
2. **Teez Shipping:** Logistics service from pickup points, cross-docks, or addresses
3. **Third-party Logistics:** Independent delivery arrangements

### Educational Programs
**Training and Support:**
- Free seller education courses
- Online and offline training sessions
- Registration required for participation
- Business development guidance

## Financial Services

### Payment Processing
**Quick Payouts:**
- Money withdrawal immediately after customer receives order
- Minimum withdrawal amount: 5,000 KZT
- Payment processing within 1 day (exceptional cases up to 14 days)
- Maximum one withdrawal per day

### Upcoming Services
**Future Financial Solutions:**
- **Teez Buyer:** Direct factory purchasing service
- Factory sourcing from China, Turkey, Europe
- Competitive wholesale pricing
- International procurement facilitation

## Additional Services

### Teez Post
**Delivery Service:** https://post.teez.kz
- 1-3 day delivery contracts
- Support throughout all stages
- Own transport and reliable air partners
- Central warehouse processing for quality control

**Service Features:**
- Pickup from any Teez point
- Warehouse-to-warehouse delivery
- Transport from customer locations
- Professional packaging and handling

### Documentation
**Business Resources:**
- **Seller Documentation:** https://docs.teez.kz
- Registration guides and tutorials
- Terms and conditions
- Commission structure details

## Technology and Innovation

### Platform Development
**Technical Infrastructure:**
- Custom software for warehouse management
- Customer-facing applications and websites
- Partner integration systems
- Real-time tracking and monitoring

### Social E-commerce
**Integration Features:**
- Social media integration
- Influencer and blogger partnership programs
- Community-driven product discovery
- Content creation and sharing capabilities

## Market Position and Growth

### Market Impact
**E-commerce Growth:**
- Kazakhstan e-commerce market size projected to triple
- 2024 market growth driving platform expansion
- Positioning as market leader in fast delivery

### Performance Metrics
**Recent Growth:**
- 5x order growth in recent periods
- 300,000+ app downloads
- Expanding merchant base
- Increasing customer satisfaction ratings

### Customer Feedback
**Positive Reviews:**
- "Very good app, 1-day delivery is very convenient"
- "Great marketplace! 1-day delivery is exactly what we need!"
- "Fast delivery, ordered at night and picked up in the morning"
- "No damage to products, no complaints about staff or app"

## Geographic Coverage

### Active Cities
**Major Markets:**
- Almaty - Regional hub
- Astana - Capital city coverage
- Karaganda - Central warehouse and distribution
- Shymkent - Southern region
- 26+ additional cities nationwide

### Expansion Plans
**Growth Strategy:**
- Continuous geographic expansion
- New pickup point openings
- Enhanced regional coverage
- International expansion potential

## Competitive Advantages

### Unique Value Proposition
**Market Differentiators:**
- Only marketplace in Kazakhstan with guaranteed 1-day delivery
- Free delivery for all orders
- Central Asian logistics innovation
- CFBO model reducing seller operational burden

### Service Excellence
**Customer Experience:**
- Premium service quality
- Fitting rooms and inspection areas
- Professional customer support
- Branded packaging and extras (tea, stickers)

## Legal and Regulatory

### Company Information
**Legal Entity:**
- ТОО "TEEZ Logistics"
- Address: Kazakhstan, Karaganda Region, Karaganda City, Kazyrek Bi District
- Accounting Quarter 134, Building 938, Postal Code 100008

### Compliance
**Regulatory Framework:**
- Full compliance with Kazakhstan e-commerce regulations
- Tax and business registration requirements
- Consumer protection standards
- Data privacy and security protocols

## Future Development

### Expansion Plans
**International Ambitions:**
- Teez Global project development
- Expansion to countries with developing e-commerce
- Advantages for Kazakhstani sellers in international markets
- Cross-border selling opportunities

### Service Enhancement
**Upcoming Features:**
- Enhanced social e-commerce capabilities
- Improved mobile app functionality
- Advanced logistics optimization
- Expanded product categories

### Social Responsibility
**Community Initiatives:**
- Ecology and environmental protection
- Gender equality and women empowerment
- Anti-violence campaigns
- Poverty and addiction prevention
- Senior citizen care and health programs
- Animal welfare initiatives

## Contact Information

### Business Contacts
- **Main Website:** https://teez.kz
- **Business Portal:** https://business.teez.kz
- **Seller Registration:** https://seller.teez.kz
- **Delivery Service:** https://post.teez.kz
- **Documentation:** https://docs.teez.kz

### Social Media
- **Instagram (Sellers):** @teezkz_seller
- **Business presentations and events**
- **Regular marketplace updates and announcements**

## Events and Presentations

### Business Events
**Marketplace Presentations:**
- Warehouse tours and behind-the-scenes insights
- Founder presentations on competitive advantages
- Networking opportunities for sellers and partners
- Educational seminars and workshops

**Event Locations:**
- Global City, 134th Accounting Quarter, Building 938
- 34 branches across Kazakhstan
- Online webinars and virtual events
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